Privacy policy

At Evergreen Yard, accessible at https://evergreenyard.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and what choices you may have when using our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history

Payment Information

Payments are processed through the payment providers available at checkout. We may receive transaction details necessary to confirm and manage your order. Payment providers handle payment information according to their own privacy and security practices.

Technical Information

We may automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and interactions with our website.

Customer Support Information

If you contact us, we may retain the information you provide so we can respond to your questions and resolve issues.

2. How We Use Your Information

We may use personal information for the following purposes:

  • To process and fulfill orders.
  • To arrange shipping and delivery.
  • To process payments, refunds, and returns.
  • To communicate about orders and customer service requests.
  • To maintain and improve our website.
  • To detect, investigate, and prevent fraud or unauthorized activity.
  • To comply with applicable legal and regulatory obligations.
  • To send promotional communications where permitted by law and, when required, with your consent.

You may opt out of marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, and improve the shopping experience.

Depending on the technologies used, cookies may also support analytics or advertising.

You can manage cookies through your browser settings and, where available, our website's cookie preferences tool. Disabling certain cookies may affect some website features.

4. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • E-commerce and website providers: To host and operate our online store.
  • Payment processors: To process transactions and refunds.
  • Shipping and delivery providers: To deliver customer orders.
  • Analytics and advertising providers: To understand website performance and support marketing, where applicable.
  • Professional advisers and authorities: When necessary for legal, regulatory, security, or dispute-related purposes.

We do not sell personal information to third parties in exchange for money. Where applicable privacy laws define certain advertising or data disclosures more broadly, we will honor the rights and choices required by those laws.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting legal obligations.

Retention periods depend on the type of information and the applicable legal requirements.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request a copy of your information in a portable format.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing relies on consent.
  • Opt out of certain targeted advertising or data-sharing activities where applicable.
  • Lodge a complaint with a relevant data protection authority.

To exercise an applicable privacy right, contact us using the details provided below. We may need to verify your identity before responding.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

10. International Data Transfers

Your personal information may be processed or stored in countries other than the country where you reside, depending on the service providers we use. Where required, appropriate safeguards will be applied to international transfers in accordance with applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website features, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Business Name: Evergreen Yard
Website: https://evergreenyard.shop
Address: 1931 G St, Fresno, CA 93706, United States
Phone: +1 559-500-1957

Thank you for trusting Evergreen Yard with your information.